Privacy Policy
The protection of your personal information
Protecting Your Personal Information Chalets et camping du ruisseau rouge understands the importance of protecting the personal information of its clients and is committed to respecting your right to privacy. This policy of Chalets et camping du ruisseau rouge, 3025 chemin des Coudriers, La Baleine, QC, G0A 2A0, email: info@chaletscampingruisseaurouge.ca, explains the types of personal information collected, how it is used, and the circumstances under which it is disclosed.
Please note that Chalets et camping du ruisseau rouge may modify this privacy policy at its sole discretion and without prior notice. It is your responsibility to review the privacy policy periodically to stay informed of any changes. The collection, use, and disclosure of your personal information will be subject to the then-current version of the Privacy Policy, which corresponds to the version posted on the Chalets et camping du ruisseau rouge website (https://www.chaletscampingruisseaurouge.ca) (the “Site”) on a given date. Please also note that this Chalets et camping du ruisseau rouge Privacy Policy forms an integral part of the Site's Terms and Conditions of use.
​
What is personal information?
Personal information is any factual or subjective information about an identifiable individual. However, personal information does not include business contact information if that information is used to contact an individual regarding their employment, occupation, or profession.
​
Consent
Subject to a few exceptions, Chalets et camping du ruisseau rouge must obtain your consent for the collection, use, and disclosure of your personal information. Consent may be express or implied. It must also be valid, meaning that you must understand the nature, purpose, and consequences of the collection, use, or disclosure of the personal information to which you consent. It may be given orally, in writing, electronically, or by someone acting on your behalf, such as an agent or representative duly authorized for this purpose. Express consent is generally given when you complete and submit a reservation, application, or form to Chalets et camping du ruisseau rouge. Implied consent occurs when Chalets et camping du ruisseau rouge can reasonably infer that you have consented, based on your actions or inaction, or the circumstances.
Please be advised that your use of the Site confirms that you are at least the age of majority in your place of residence, or that you are duly authorized by your parent or legal guardian, and implicitly confirms that you accept the use of your personal information in accordance with the terms of this Privacy Policy.
​​
Information Collection
Chalets et camping du ruisseau rouge limits the collection of personal information to that which is necessary for the stated purposes. When making a reservation or purchasing products or services on the Chalets et camping du ruisseau rouge website, certain personal information must be provided, including your name, telephone number, email address, and residential address (if applicable), as well as the information necessary for shipping the products and services. It is not secure to transmit your payment information, including your credit card number, via email, SMS, or social media. To protect this information, please transmit it to Chalets et camping du ruisseau rouge only through the website's online booking platform.
Chalets et camping du ruisseau rouge does not intend to collect personal information from minors (as defined by applicable laws). Should this be the case, Chalets et camping du ruisseau rouge invites the parent or guardian of the minor to contact them in order to take the appropriate steps to delete this information.
​
Use of Information
Essentially, the personal information collected allows Chalets et camping du ruisseau rouge to identify you, communicate with you, personalize its service, and conduct transactions efficiently and securely. Chalets et camping du ruisseau rouge reserves the right to use the personal information obtained to conduct market research in order to better meet the needs of its customers and thus improve its products and services. If you have consented to add your email address to the Chalets et camping du ruisseau rouge mailing list, you may, at any time, choose to stop receiving marketing communications or the newsletter by contacting Chalets et camping du ruisseau rouge customer service directly by email at info@chaletscampingruisseaurouge.ca. Chalets et camping du ruisseau rouge does not sell your personal information to third parties and does not use or disclose your personal information for purposes other than those for which it was collected.
Applicable laws and regulations provide for certain exceptions to the Chalets et camping du ruisseau rouge Privacy Policy and the use of your personal information. These exceptions may affect our privacy practices.
For example, Chalets et camping du ruisseau rouge may collect, use, or disclose your personal information, particularly in the following situations:
1. if collecting the information is clearly to your benefit and your consent cannot be obtained in a timely manner;
2. if, by law, the information is deemed to be in the public domain;
3. if the information is disclosed to government authorities under anti-money laundering and counter-terrorist financing laws;
4. or in connection with tax filings with the appropriate authorities or other disclosures required by law.​
​
Information Protection
Chalets et camping du ruisseau rouge implements physical, organizational, and technological security measures to protect your personal information against unauthorized access, disclosure, copying, use, or modification, as well as against loss or theft. Chalets et camping du ruisseau rouge's computer systems, including certain sections of its website, are password-protected and configured so that only individuals who must access your personal information to perform their duties at Chalets et camping du ruisseau rouge are authorized to access the secure systems and databases.
​
Cookies and Social Media
To ensure proper Site management and optimize navigation, Chalets et camping du ruisseau rouge collects standard Internet log file data, including your IP address, browser type and language, access frequency, and referring website addresses, notably through the use of various types of cookies and conversion tags. Chalets et camping du ruisseau rouge does not profile your computer or extract any information from your hard drive. Most browsers are configured by default to accept cookies, but you can modify your settings to refuse them or limit their use. In addition, the Site includes certain social media features. These features may collect your IP address, log the pages you visit on the Site, and set a cookie to enable the function to work. Social media features and widgets are hosted by a third party or directly on the Site. Your interactions with these features are governed by the privacy policy of the company providing them.
The Site contains discussion groups. A “discussion group” means a chat room, forum, message board, email, or any other messaging system, space, or communication mechanism made available to users through the Site or any mobile program operated by Chalets et camping du ruisseau rouge that allows interaction between Chalets et camping du ruisseau rouge, yourself, and other Site users. Any information you disclose using these applications, including personal information, may be viewed, collected, and used by other users. Chalets et camping du ruisseau rouge has no control over the information exchanged through the aforementioned applications and, therefore, is not responsible for any unauthorized use or misappropriation by another user of any information you disclose in the discussion groups.
​
Access to Information and Questions
n accordance with the provisions of the law, you have the right to access, correct, modify, or delete personal information held by Chalets et camping du ruisseau rouge. To do so, or for any questions or concerns regarding the protection of your personal information, please contact the management of Chalets et camping du ruisseau rouge by email at info@chaletscampingruisseaurouge.ca.
​
Versions
In the event of any discrepancy between the English and French versions of this policy, the French version shall prevail.